URGENT MESSAGE ABOUT USING YOUR ATM CARD IN FOREIGN COUNTRIES
Please alert or Customer Service if you will be traveling out of the country. Because of recent scams, Franklin Bank has blocked pin-based transactions in the following countries: Chile, Spain and Bolivia.
You can continue to use your card for signature-based transactions in these countries. However, if you need cash, determine if local banks in the area can perform cash advances or visit your for Traveler's Checks before you leave.
IMPORTANT PUBLIC SERVICE
ANNOUNCEMENT ABOUT PHISHING...
Franklin Bank will never ask
for your private information, card numbers, pin numbers or passwords
- EVER!
Franklin Bank will never send emails containing
attachments, links to websites or marketing surveys, and we will
never require customers to authenticate their accounts by sending
personal information to us via email, via websites or via automated
voice prompt systems.
Please call our Customer Service
Center at 800-552-0784 immediately if you have responded to a
fraudulent email or any other unsolicited request for personal
information, and you feel that your account may be compromised. If
you have provided personal information regarding an account at a
different financial institution, please contact that institution
directly.
Any unsolicited request for account information
you receive through emails, text messages, or phone calls is to be
considered fraudulent and should be deleted and then ignored.
To learn more about protecting yourself from Phishing,
please
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